Contact Us

Have a question about an order, a product, or anything else? Fill out the form below or email us directly at contact@simic.systems.

Order Issues

If you have a problem with an order (damaged item, wrong product, shipping question), please include:

• Your order number or Stripe receipt email
• A description of the issue
• Photos, if applicable (damaged packaging, wrong item, etc.)

Returns

For return requests, please review our Shipping & Returns policy first, then contact us to initiate a return.