Frequently Asked Questions
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay. All payments are processed securely through Stripe.
Do you ship internationally?
We currently ship within the United States only via USPS. See our Shipping & Returns page for full details.
How long does shipping take?
Orders are typically processed within a few business days, with delivery via USPS after that. See our Shipping & Returns page for current timeframes.
What is your return policy?
We accept returns of unopened, factory-sealed items within a limited window after delivery. See our Shipping & Returns page for the full policy.
Are all products sealed and authentic?
Yes. All products are factory-sealed and sourced from authorized distributors. We never sell repackaged or tampered products.
How do I track my order?
You'll receive a shipping confirmation email with a USPS tracking number once your order has shipped.
What if my order arrives damaged?
Please contact us within 7 days of delivery with photos of the issue and your order number, and we'll make it right.
Do you offer bulk or wholesale pricing?
We don't currently offer bulk pricing through the website. If you're interested in a larger order, please contact us and we can discuss options.
Still have questions? Contact us and we'll be happy to help.